November 15, 2017

We are constantly being evaluating by the people that surround us, our brains are hardwired to quickly decide if another person is a friend or foe, it is part of our built in survival instincts.

Before a word has been uttered the decision has already been made...

November 5, 2017

With the PCO Conference coming up, I thought its only right that I share a few simple ways we can stand out and be remembered.

Have you got a useful tip to add to the interpersonal toolbox? Would love to hear your comments below.

October 26, 2017

I wasn't going to post this clip, however there are some valuable lessons to be learnt in this video on how to deal with a bad interaction and turn it around.

The gentleman in this video is like my nemesis, this is the kind of person I dread performing for, they have on...

October 16, 2017

What an amazing time to be alive, we have power in the palm of our hand to connect with people on the other side of the world in real-time, to simply scroll or swipe to see what friends and strangers are up to, and we can even buy a new TV or groceries without leaving...

August 1, 2017

Recently during a presentation I was asked, 'How can we create rapport and be more influential over the phone?'

Considering how much time we spend on the 'Dog and Bone' each day, I thought I would share 3 tips that will take your phone calls to the next level.

Do yo...

July 20, 2017

Ever wondered if some is skeptical of an idea?
Would you like to know if someone is 'in' to what you are saying?
Here is a quick tip on how to use eyes to decode how someone feels about an idea you are presenting or explaining.